Terms and conditions

H&M gift card

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H&M Group is a family of brands and businesses, making it possible for customers around the world to express themselves through fashion and design, and to choose a more sustainable lifestyle. We create value for people and society in general by delivering our customer offering and by developing with a focus on sustainable and profitable growth.

Important to know

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How to use

H&M stationary stores: to use the H&M gift card in the stationary store, you must present a gift or promotional card of the seller. You can use the H&M gift card and the H&M promotional card to pay for all or part of your order. If your H&M gift card or H&M promotional card balance is less than the purchase amount, you can choose an additional payment method to complete the transaction. Information about the remaining balance of the card will be visible on the fiscal receipt.

Online shop: you can use the H&M gift card and the H&M promotional card to pay for all or part of your order. If your H&M gift card or H&M promotional card balance is less than the purchase amount, you can choose an additional payment method to complete the transaction.The card number must be entered in the "gift card" window when finalizing the order in payment methods.

Terms & Conditions

    How to use H&M Home gift card:

    1. The expiration date of the H&M gift card is indicated directly on the card.
    2. The H&M gift card can be used for payments in H&M and H&M Home physical stores, as well as in the online store.
    3. You can use up to 15 H&M gift cards in a single order.
    4. The gift card can be used to purchase items on promotion.
    5. It is possible to combine an H&M gift card with another payment method in a single transaction (e.g., H&M gift card and credit/debit card).
    6. The H&M gift card is reusable — you can use it until the balance is fully spent.
    7. If the total amount of the purchase exceeds the available balance on the gift card, the remaining amount must be paid using another payment method.
    8. Additional funds cannot be added to the H&M gift card.
    9. The H&M gift card is non-refundable and cannot be exchanged for cash.
    10. The expiration date of the card cannot be extended. After the expiration date, the card will be blocked, and any remaining balance will be forfeited.
    11. You can find the full terms and conditions of H&M gift cards here:
      https://www2.hm.com/pl_pl/customer-service/gift-card/terms---conditions.html
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