Choice
giftmall has a large selection of gift certificates and allows you to give emotions, making gifts special. Your order will be promptly processed and delivered on time, both to you and to the person you want to give a gift to. Among the wide variety of amounts, places and services, you will definitely find something that fits your budget.
A gift certificate may look The gift card is in electronic form, i.e. as soon as the order is placed, it will be sent immediately to the indicated e-mail address.
giftmall gives you the opportunity to choose gift cards from a huge range of products and services from the best retailers in the country. By clicking ‘Show more’ in the catalogue, you will see the full list of companies. New brands will constantly be added. Keep up to date!
The rules for the use of gift cards may vary depending on the brand chosen. Detailed information can always be found on the brand's website, on the Gift Cards page.
In our catalogue, on the brand page, go to the "How to Use" and "Terms and Conditions" sections. It contains all the relevant information.
The terms and conditions for using the certificate will vary depending on the brand you choose. Please read the detailed information on the certificate page of the selected brand.
Giftmall card
The giftmall card is a gift card that can be exchanged for any other brand gift card on our website in the Gift cards tab.
The giftmall card is not a payment card. To use the card, you first need to exchange it on our website for a gift card from your chosen brand. Simply follow these easy steps:
1) Register on our website by providing your phone number.
2) Select the store and amount of the gift card you are interested in from our catalog and add it to your cart.
3) Proceed to the cart and click the "Checkout" button.
4) During the checkout process, fill in the "My contact details" and "Order details" sections.
5) In the "Payment" section, enter your giftmall card code (or codes separated by commas, if you have more than one) in the "Add giftmall card" field and activate it.
6) Click the "Confirm" button, and the selected cards will be sent to your email address within a few minutes. Additionally, they will be available for download in your giftmall account.
7) Use the downloaded gift cards in the respective stores and enjoy your shopping experience :)
How to use the remaining balance on your giftmall card:
1) Choose a gift card from the desired store.
2) Select the type, denomination, and quantity, then click “Add to Cart.”
3) Proceed to checkout. In the Payment section, simply confirm your order — if the giftmall card has already been activated, you don’t need to enter the code again.
Yes, the giftmall card can be exchanged for several gift cards of different brands presented on our website.
Yes, of course, giftmall cards are cumulative. When placing an order, you need to enter the codes separated by commas.
No, the giftmall card cannot be exchanged for a giftmall card.
No, the giftmall card is not a means of payment. You must first exchange it for a gift card of the desired store and use it to pay in the store or online.
Yes, of course. You can pay the difference when placing an order in the ‘Payment’ block.
You can choose several cards of different denominations so that the amount of your order corresponds to the value of your giftmall card. Also, please read the information on whether these certificates are cumulative in the terms and conditions of use of the certificate itself, as the information may differ depending on the network you have chosen.
Registration and login
If you are registering from a computer on our website, then on the main page you need to click the ‘Register/Login’ button in the upper right corner, or you can register directly when placing an order. If you are using your phone, then you need to click the button in the upper right corner on the home page and you will be taken to the menu where you will have the ‘Login’ button.
Yes. By creating an account, you will speed up future purchases, gain access to personalised features on our website and have access to your purchase history. If you activate your giftmall card, you will need to register to link your balance to your account. This is necessary for secure use. This way, only you can use the balance. You can register on our website using your telephone number.
You can register from the phone number of any country on the list.
The code is valid until you request the new code again.
As a rule, messages are sent within 2-3 minutes. Occasionally there may be disruptions in delivery due to the large number of users and the waiting time may be extended to 5 minutes.
Purchase
To purchase a gift certificate, select the brand you like on the site. Select the type of certificate, the denomination and quantity. Always read the rules for using this certificate. Add it to your shopping cart and place your order successfully :)
The number of e-cards that can be ordered during one order is unlimited.
Yes, but remember that the e-card can only be redeemed within Poland.
When placing an order in the ‘Your contact details’ block, you specify your details, and in the ‘Certificate delivery details’ block, you can specify your details and receive the certificate, and then send it yourself to the person to whom you want to make a gift, or immediately give the details to this person.
You can conveniently make payment by Visa/Mastercard through our system.
Unfortunately, no. Payment is only possible by payment card.
You can view and track the status of your order in your personal account in the ‘My purchases’ section.
If you have bought a gift card on a Polish website, you can only use it in Poland.
No, the gift cards are not personalised and are valid for the bearer, so you can give them to whomever you want.
Under the terms and conditions of use, the gift certificate cannot be exchanged for cash.
Please check your network connection or try placing your order using a different browser. You can also try placing your order on another device or through our mobile app.
Thus, when placing an order, in the ‘Certificate delivery details’ block, you will see an example of a message with a gift certificate that is sent to the recipient.
Delivery
Gift cards are sent by email only.
Sure. Please select a delivery date when placing your order.
You must enter the correct email address :)
All gift cards available on giftmall.pl come in electronic form and are sent by email.
Other
Cancellation of the order is not possible. Before payment, please ensure that your order has been placed correctly and that the recipient's e-mail address is correct.
Unfortunately we are unable to process returns. Please ensure that all details are correct before making a purchase.
Yes, we can resend the gift card to your email address. To do so, please contact customer support.
Yes, we can only resend the e-card to the email address provided in the order.
First of all, contact the administrator or the main cashier in the store. Ask the employees to contact their network support, call the hotline to check the certificate information, or do it yourself. If the hotline confirms that the certificate is active, insist on using the certificate at the checkout. If the administration is unable to help you solve the problem, please fill out the form on our website in the ‘Contacts’ section or send an e-mail.
If the rules of the selected company allow the use of more than one form of payment, the recipient will be able to pay the difference.
Unfortunately, certificates cannot be replenished. You receive a certificate with a specific accrued amount to be used.
No problem, we can send the gift card again.
Of course, you can always pass the gift card on to another person.
The customer service department works from Monday to Friday from 8:00 to 17:00.
